Last updated: February 19, 2025
By downloading, installing, or using Recall ("the Software"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Software. These Terms constitute a legally binding agreement between you and The Retrieval Company ("we," "us," or "our").
If you are using the Software on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use Recall on devices that you own or control, solely for your lawful professional use.
For on-premises deployments, we grant you a license to install and operate Recall Server on hardware within your organization's infrastructure, subject to the terms of your applicable license agreement or subscription. The number of concurrent users, client connections, and server instances permitted is governed by your specific license tier.
You may not:
The Software, including all code, design, documentation, and trademarks, is the property of The Retrieval Company and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Software.
Your data is yours. We claim no ownership or rights over any documents, research materials, notes, or other content that you create, import, or process using the Software. You retain all rights to your data.
The Software incorporates open-source components and third-party libraries, each governed by their respective licenses. A list of third-party components and their licenses is available within the Software and in our documentation. Your use of these components is subject to their applicable license terms.
The Software may include or utilize AI models (including but not limited to language models and embedding models). These models are subject to their respective licenses and acceptable use policies. You are responsible for compliance with any applicable model licenses.
You are responsible for:
The Software includes AI-powered features that generate text, summaries, parentheticals, and other content. You acknowledge that:
The Software may be offered in early access, beta, or preview. During early access:
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Software will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
We do not warrant that AI-generated content will be accurate, complete, current, or suitable for any particular legal purpose. The Software is a research and productivity tool, not a substitute for professional legal judgment.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE RETRIEVAL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SOFTWARE.
Our total aggregate liability for all claims arising out of or relating to these Terms or the Software shall not exceed the amount you paid us for the Software in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless The Retrieval Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Software; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you import, create, or process using the Software.
We may terminate or suspend your license to use the Software at any time if you breach these Terms. Upon termination:
Sections 3, 6, 8, 9, 10, and 13 survive termination of these Terms.
We may release updates, patches, or new versions of the Software from time to time. Some updates may be required to continue using the Software. We reserve the right to modify these Terms at any time. Material changes will be communicated through the Software or on our website. Your continued use of the Software after changes take effect constitutes acceptance of the modified Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Software shall be resolved exclusively in the state or federal courts located in Delaware. You consent to the personal jurisdiction of such courts.
If you have questions about these Terms, please contact us at:
The Retrieval Company
Email: retrievalco@outlook.com